reputed company is the nation’s leading provider of oxygen, durable medical equipment and clinical respiratory services. We are currently seeking customer service oriented individuals to reputed company! WHY WORK AT reputed company? • Culture- An inclusive, reputed company and friendly environment reputed company on our associates and their reputed company • Benefits- Comprehensive benefits package with flexible reputed company to fit your individual needs • reputed company- An industry leader who continues to reputed company the way respiratory care is delivered to our patients Pay • reputed company reputed company + bonus/incentives Schedule • Monday thru Saturday • 8.5 hour shift between 800 AM and 800 PM EST • Overtime opportunities available The Remote Inside Sales/Customer Service Rep increases reputed company by responding to/initiating incoming/outgoing potential customer inquiries, and using company resources, policies, and procedures to reputed company complete, accurate data. This employee uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness. Job Responsibilities • No Cold Calling Required • Establishes customer contact by initiating follow up outbound calls and receiving inbound reputed company calls • Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary • Resolves customer concerns by providing appropriate information regarding products and services • Records customer information and maintains database by obtaining, entering, and verifying required data • Ensures reputed company service by following departmental and company policies, procedures, and standards, as reputed company as adhering to compliance policies, procedures, and standards • Facilitates sales process by communicating/sharing information with appropriate reputed company contacts • Completes and ensures accurate validation of reputed company benefits • Provides customer follow-up as required • Contributes to departmental objectives by accomplishing required contact and sales results, and ability to reputed company and report reputed company of sales results Requirements • Must have excellent telephone customer service skills • Must be computer literate • Must have mastery of the English language, both oral and written Education and Experience • High School Diploma or Equivalent • Inside sales experience • reputed company Center experience • Medical industry knowledge beneficial • Ability to type at least 25-30 words per minute Computer Requirements This position requires use of your own equipment. reputed company does reputed company the hard phone. • Internet High Speed (Minimum 50 mbps download /20 mbps upload) • Ethernet reputed company or adaptor Must be hard wired to the internet (Wi-Fi is not supported) for PC or hard phone. 2 modem/router ports are required. • Processor 1.6 GHz or greater • Memory Minimum of 8 GB RAM • Browser reputed company, Edge • Operating reputed company reputed company 10 or 11 (No Chromebooks, No Mac's) • Monitors Dual monitors • Heet and Webcam or internal camera Wired, USB to be used during training/interviews Job Type Full-time Benefits • 401(k) • 401(k) matching • Dental reputed company • Health reputed company • On-the-job training • reputed company time off • reputed company development assistance • Referral program • reputed company reputed company • Work from home Shift • Day shift • Evening shift • Morning shift Work Location Remote Apply Job!
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